Privacy Policy

Last updated: March 2026

1. Information We Collect

When you use VizPy, we collect information that you provide directly to us:

  • Account Information: When you sign up, we collect your name, email address, and profile information from your GitHub account.
  • Usage Data: We collect information about how you use our service, including API calls, optimization runs, and feature usage.
  • Payment Information: If you subscribe to a paid plan, payment processing is handled by Stripe. We do not store your credit card details.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities

3. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time through your dashboard settings.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is transmitted over HTTPS and stored using industry-standard encryption.

5. Third-Party Services

We use the following third-party services:

  • GitHub: For authentication
  • Stripe: For payment processing
  • Vercel: For hosting and infrastructure
  • Microsoft Clarity: For analytics and user experience improvements
  • Google Analytics: For website traffic analysis

6. Analytics and Cookies

We use Microsoft Clarity and Google Analytics to understand how visitors interact with our website. These tools do not capture any Personally Identifiable Information (PII) such as your name, email address, or payment details. Analytics data is anonymized and used solely for improving our services.

Microsoft Clarity: We partner with Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Google Analytics: We use Google Analytics to analyze website traffic and usage patterns. This service may collect information such as your IP address, browser type, and pages visited. For more information, visit Google's Privacy Policy.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at vizpy_support@vizops.ai.